We understand that safety and quality should be extremely important to you when purchasing prescription medications. Below we have provided responses to some frequently asked questions regarding these issues. If we do not fully address the questions you have regarding the safety and quality of medications offered by our affiliated pharmacy, please email or call us:

Email: questions@MyRxSavings.com

Customer Service: (866) 566-9739

How do I know prescription medications in Canada are of the same safety and quality as those in the United States?

What pharmacy is filling my prescriptions?

How will I know the progress of my order?

How do I know prescription medications from Canada are of the same safety and quality as those in the United States?                          top   

As is the case in the United States, pharmaceuticals in Canada are subject to rigorous approval and manufacturing standards similar to the system imposed by the U.S. Food and Drug Administration. Furthermore, a large number of the drugs sold in Canada are identical to those sold in the United States. However, some medications in Canada may be sold under a different name than what you are familiar with in the United States. For example, the chemical compound for "Lotrisone" cream is marketed under the name "Lotriderm" in Canada. Should this be the case, the information will be clearly indicated during your price search.

What pharmacy is filling my prescriptions?                          top   

All of your prescription orders are dispensed by Total Care Pharmacy, our affiliated pharmacy in Calgary, Alberta Canada. We have been contracted by Total Care to promote their services and savings to U.S. Citizens. Your actual prescription and all information you provide during the ordering process is submitted directly to Total Care Pharmacy. Total Care Pharmacy has been inspected and approved by Health Canada at the request of the U.S. Food and Drug Administration and is licensed by The Alberta College of Pharmacists. Lic# 1537.

How will I know the progress of my order?                          top      

Once you have submitted your order, please contact us at (888) 431-1166 if you would like to check on the status of your purchase. If there are any questions or concerns about your order, a pharmacist or Canadian physican from Total Care Pharmacy may contact you or your physician directly. Furthermore, you will also be contacted by a representative from Total Care if a refill is due on your prescription. Once the refills on your prescription are completed, you will need to submit another prescription and provide any updated medical information.